DES MOINES — Assistance programs are available for low-income MidAmerican Energy Company customers who are struggling to pay their energy bills.

Low-income Home Energy Assistance Program (LiHEAP) is a federally funded program designed to help low-income families who need assistance paying their heating bills.

The program provides winter heating assistance to qualifying customers. Each state receives and administers LIHEAP funds from the U.S. Department of Health and Human Services block grants, so programs vary by state.

Mike Gehringer, vice president of customer operations for MidAmerican Energy, said LIHEAP funds help low-income customers manage their winter heating bills.

“We encourage customers to take advantage of LIHEAP assistance,” he said. “Any customer who is having financial challenges should contact us to discuss our budget billing program and other payment options.” Customers can call MidAmerican Energy at 888-427-5632.”


Community action agencies in Iowa review applications and administer grant funds. Household income and size, type of primary heating fuel, housing type and other factors are considered.

To be eligible for LIHEAP in Iowa, the total household income for an applicant must be at or below 175 percent of 2019 federal poverty guidelines. For example, a single-person household is eligible with an annual gross income at or below $21,858. A family of four is eligible with an annual gross income at or below $45,063.

Eligible customers who need help with energy bills should apply for LIHEAP at a local community action agency. The Iowa Department of Human Rights has additional information about the program and eligibility requirements.

This news release was sent to the Herald.

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