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November 18, 2010

Kim Komando answers your computer, electronics questions

(Continued)

OSKALOOSA — Q. My Internet connection seems really slow. I don’t think I’m getting the speeds my provider promised me. Is there a way to check?

A. First, let me say that there are a lot of variables when it comes to broadband speed. It depends on your provider, your computer, and your modem and router setup. But there is a free tool you can use to measure your Internet speed. It’s called Speedtest. Visit Komando.com/news for a link. Speedtest measures the three main processes involved in Internet speed. It even lets you compare your download speed results with the average user of your provider.

Q. I have my iTunes library on my desktop PC. I recently purchased a new laptop. How do I transfer my music from my desktop to my laptop?

A. The first thing you’ll want to do is update to the newest version of iTunes on both computers. Now you’ll need to consolidate your library on the old desktop. Click File>>Library>>Organize library. Now check Consolidate files. Once this is done, find your iTunes folder and move it to an external hard drive. In XP, this is in My Documents>>My Music. In Vista and 7, it’s in Start>>Music. Now connect the external hard drive to your new computer and copy the iTunes folder to the same location. You’re done!

Copyright 2010, WestStar TalkRadio Network. All rights reserved.

Kim Komando hosts the nation’s largest talk radio show about consumer electronics, computers and the Internet. To get the podcast or find the station nearest you, visit: http://www.komando.com/listen. To subscribe to Kim’s free e-mail newsletters, sign-up at: http://www.komando.com/newsletters.

 

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