January 3, 2011

Kim Komando answers your electronics questions


OSKALOOSA — Q. I just bought a new Mac. I’m having trouble using shortcuts. Can you give me some pointers for using shortcuts in Mac OS X?

A. Congratulations on the new computer. Macs do indeed have keyboard shortcuts. In fact, they’re practically the same as they are for Windows. The only difference is that you don’t use the Control key. Rather, you use the Mac’s Command key. So, instead of Ctrl+C for copy, you use Cmd+C. Then you would use Cmd+V to paste. Similarly, instead of switching windows with Alt+Tab, you use Cmd+Tab. For any shortcut you used to use, try it with the Command key. It’s a good bet it’ll work.

Q. I just bought a computer with Windows 7. Now my HP printer and scanner aren’t working. Should I go back to Windows XP?

A. Moving to a new operating system always brings up a few challenges. Printers and scanners seem to be especially picky. That was particularly true with the switch from XP to Vista and 7. However, manufacturers have mostly sorted this out. You’ll want to visit HP’s Web site and download the latest product drivers. These will be compatible with Windows 7. Also, make sure you get the right kind. You need the 64-bit drivers if you have Windows 7 64-bit. If you have 32-bit Windows, get the 32-bit drivers. Otherwise, you will probably encounter problems.

Copyright 2011, WestStar TalkRadio Network. All rights reserved.

Kim Komando hosts the nation’s largest talk radio show about consumer electronics, computers and the Internet. To get the podcast or find the station nearest you, visit: http://www.komando.com/listen. To subscribe to Kim’s free e-mail newsletters, sign-up at: http://www.komando.com/newsletters.


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