January 3, 2011

Kim Komando answers your electronics questions

OSKALOOSA — Q. I’m trying to watch Netflix movies on my Wii. But the video keeps pausing while it loads. What could be the problem?

A. There are two likely culprits. The first is your Internet connection speed. You may need a faster connection. The minimum recommended speed is 1 megabit-per-second. Of course, you might not be getting the speed you’re paying for. Visit Komando.com/news for a link to Speedtest. It will test your connection speed. The other culprit could be your wireless network. Too many people could be using it. Or you might not have a good signal. Both can slow down performance and cause excessive video pausing. Moving your router or adjusting the antennas may help. If nothing else, pause the video and wait for it to load completely before watching.

Q. I’m taking a plane flight with my grandkids. And I’d like a gadget to keep them entertained. It shouldn’t be too expensive. What would you suggest?

A. There are plenty of good gadgets for traveling entertainment. An iPad is a good choice. It can handle movies, games, music and e-books. But, starting at $500, it is rather expensive. You can save some money with an iPod touch (from $230). It is essentially a small iPad. Or, you might consider an e-book reader instead. That would let you take along a library of books. And many can play music. Prices start around $130. Finally, there’s the low-cost, low-tech route. Buy a real book and some puzzle and coloring books. Entertainment doesn’t always require technology.

Q. I’ve noticed my personal Facebook information appearing on various Web sites. I’m tempted to close my Facebook account. Is there another way to protect my privacy?

A. Facebook does share account information with select third-party Web sites. This is an attempt to personalize your experience. But not everyone likes that. Fortunately, it can be turned off. In your profile, go to Account>>Privacy Settings. At the bottom of the page find Applications and Web sites. Click the Edit Your Settings link. Then find Instant Personalization and click the Edit Settings button. That will let you turn off Instant Personalization. The only information Facebook will share is information you have set to Public.

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